Consulting
Senior consultants who help you decide, design and deliver your IT projects.
- Architecture and design
- Audits and assessments
- Project management
- Network and security expertise
PartnerCisco · Meraki · Dell · HP
Experts, engineers and equipment for your IT
BDTECH Solutions advises on your IT projects, runs your day-to-day IT support on site and supplies Cisco, Meraki, Dell and HP hardware, in the UAE, Saudi Arabia and Qatar.
Consulting
On-Site Support
Hardware
3countries: UAE, Saudi Arabia and Qatar
3business lines: consulting, on-site support, hardware
4technology partners
12month renewable on-site contracts
Official partner
- Cisco
- Meraki
- Dell
- HP
What we do
Three business lines, one partner
Advice, people and equipment. Use one of them, or combine all three with a single point of contact.
Managed On-Site IT Support
Certified engineers in your stores and offices, keeping your business running.
- On-site L1/L2 support and helpdesk
- Deployment and provisioning of laptops, POS and retail devices
- Network and Wi-Fi management (Cisco Meraki)
- CCTV, printers and peripherals
- Hardware sourcing and replacement
- Monthly reporting and SLA follow-up
Hardware & licences
Official Cisco, Meraki, Dell and HP partner: equipment, licences and warranty, delivered in three countries.
- From one device to a full site
- Licence and warranty renewals
- Delivery in UAE, KSA and Qatar
- Staging and installation on request
Managed On-Site IT Support
Your IT, handled day to day
We take full ownership of your day-to-day IT, so you don't have to worry about it. Our L1/L2 engineers work on site or remotely. They fix issues fast, keep your devices and network healthy, and give your staff a single point of contact for every IT request.
1
Assess
We review your sites, devices, network and current support needs.
2
Agree
We agree the scope, the SLA and the engineers assigned to you.
3
Run
Our L1/L2 engineers support your staff on site or remotely, as one point of contact.
4
Report
Monthly reporting and SLA follow-up, so you always know where things stand.
Expertise
Where our consultants and engineers work
Networking
Campus LAN, Wi-Fi, WAN and SD-WAN, data center networks.
Security
Firewalls, secure remote access, network access control and segmentation.
Data center & cloud
Servers, storage, virtualisation and hybrid cloud environments.
End-user IT
Laptops, desktops, printers and day-to-day support for your users.
Why BDTECH
One partner for advice, people and equipment
Three services, one contact
Consulting, on-site support and hardware from the same team, with a single point of contact.
Local in three countries
Our own companies in the UAE, Saudi Arabia and Qatar, close to your sites.
Certified engineers
Network, security and systems profiles, selected for the skills your project needs.
Official partner
Cisco, Meraki, Dell and HP equipment through the proper channels, with warranty.
Flexible contracts
From a one-off mission to a 12-month renewable support contract, adjusted to your needs.
Led by practitioners
BDTECH is run by a network and security consultant who still works on client projects.
Industries
Who we work with
- Corporate & regional HQs
- Healthcare
- Education
- Retail & multi-site
- Hospitality
- Construction & fit-out
- Logistics
- Public sector
Offices
Close to your sites
DXB
Dubai
Head office · United Arab Emirates
RUH
Riyadh
Saudi Arabia
DOH
Doha
Qatar
Engineer looking for your next mission?
Network, security or systems: send us your CV and tell us where you would like to work.
FAQ
Questions we often hear
Can't find your answer? Our team replies within one business day.
Can we use only one of your services?
Yes. Each business line works on its own: consulting, on-site IT support or a hardware quote. You can combine them later with the same contact.
What does managed on-site IT support include?
L1/L2 support and helpdesk on site or remotely, deployment of laptops, POS and retail devices, network and Wi-Fi management on Cisco Meraki, CCTV, printers and peripherals, hardware replacement, and monthly reporting against the agreed SLA.
Can you support several stores or offices?
Yes. We organise on-site and remote support across your locations in the UAE, Saudi Arabia and Qatar, with a single point of contact for your staff.
Can you quote for equipment only?
Yes. Send us a product list, a model number or just your need, and we quote Cisco, Meraki, Dell or HP equipment with licences and warranty.
Which countries do you cover?
The UAE, Saudi Arabia and Qatar, through our local companies. Groups with several entities keep one point of contact across all three.
Contact
Let’s talk about your project
Consulting, on-site IT support or a hardware quote: tell us what you need. We reply within one business day.